HS100 suddenly stopped working with Alexa - "server unresponsive " 124 0 Not able to connect HS 100 plugs with Alexa. How to Fix Alexa Not Working with ecobee Switch+ - Support.com I discovered as many did today my alexa wasnt responding to my smartlife light. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. If you meet any difficulties in the process, please roll down to the bottom for Troubleshooting. But it goes away after sometime. Dear user, we are sorry for your inconvenience. It is a known issue and they’re working on it. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Once disabled, tap on Enable to Use for the Wyze skill. Original Poster. but nothing would happen. I have this issue with all of my devices. Check that your device isn't muted. Tap on the three lines in the upper left-hand corner. :/ Google user. More. Strange because I can do it all in the Smarthings all from my phone! I’ve been frustrated with 1 single device in my house for the last month that suddenly stopped working with Alexa while everything else continued just fine. I’m seeing this too. Server Status will ping your favorite websites and track if they are online providing you with the latest status of that server. A quick device type reset and it was fixed. 474 2 TPlink smart plugs not working in Alexa. The lights are turned on or off). And it has created duplicates of many of my devices. Tap on Wyze and then Disable Skill. And the report state is working fine after sometime. Here you see what is going on. None of my Echo devices can control my WeMo lights this evening. I had this issue as well on a few devices. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Echo was able to turn on devices and groups for Vera. Our automated system analyzes replies to choose the one that's most likely to answer the question. Welcome to the Wyze community @bhinman! Alexa says it’s unresponsive. I am having this same issue. Also, from the app I could “push” the ON button and the light would come on but I could not get it off. Yep, changing he device type, saving and then changing it back and saving worked like a charm! I did remove a switch and readd it and it’s still happening. Heather X. marked this as an answer. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. They were great for a month. He couldn’t give me a time-line for the fix. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Fix unresponsive lights. The lights are turned on or off). Then I bought a z-wave garage controller. we'll use this information to improve our online Help. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze I disabled and enabled the skill and all is well. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa App OS and Software Version Compatibility, Turn Brief Mode On or Off for Your Echo Device, © 1996-2020, Amazon.com, Inc. or its affiliates. For more help, try our Echo & Alexa forum. 149 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1568 1 … This is a problem with app to Alexa connection. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Something that also worked initially is grouping it under a scene. In that case Alexa doesn’t complain. Alexa doesn't respond or says she can't understand you. Power the BOND back on by plugging the USB connector into the BOND. I just reached out to someone from the live chat. I tried the reboot and other suggestions with no luck. Could that be the issue ? It worked fine earlier today, but now any time I try, the blue Echo light spins for a few seconds, and I get whatever light/group “isn’t responding”. Repeat this multiple times and turn it … This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Your skill may need parental permission. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Deliver books, apps to your device, Digital Purchases View This Post. If you only command the specific device it again reports the error. Ask the community. Edit payment info, 1-Click Settings Hopefully the hints above might work for other people. Last problem: Jan. 6, 2021 at 7:44 p.m. Alexa would say "okay!" So, thanks! View purchased books & apps, Your Subscriptions At times I'm getting errors shown in Alexa mobile app "Server unresponsive". Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. However, the devices respond in the correct way (e.g. Alexa Preferences and Settings. Did you ever get a resolution? Alexa would say "okay!" Wire-Free Devices. Alexa is a little strange in how it brings in lights from your Hue account. The app was showing “server unresponsive” but I could still use voice commands to turn the ESP8266 connected devices on/off (I don’t use dimming). To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Change the DH back to local processing one from ST and within a few hours the issue is back…. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. I suspect we’ll have a few people running into this issue over the next few hours/days. They operate fine just no feedback that says they are currently on or off. but nothing would happen. Still didn’t work. Hi, folks! The process of changing to something and changing back worked for all mine. The problem is only with one specific device for me. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. Then remove the device in Alexa, re-enable the skill and discover new devices again. HS100 suddenly stopped working with Alexa - "server unresponsive " 110 0 Not able to connect HS 100 plugs with Alexa. It makes it easy to help troubleshoot network issues. Now I am added to the list of users with this issue. Make sure you have an active internet connection. lbeck37 September 27, 2019, 9:09pm #11. Thanks! Recommended based on info available . So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Recommended based on info available . recommended this. This was not ready for release!! My Alexa app says "Server is unresponsive." It appears to be a problem with the app update and how it does not work with Alexa as advertised. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. I decided to disable the smartthings skill in alexa. I tried disabling and deleting all devices. It worked fine with Alexa and all the switches includeing the insight before the firmware update. Login not working? If you have only one light that won’t respond, … If i switch one of the DHs to a custom which changes the device from local to cloud processing, Alexa has no issues with managing the device. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. Light Bulbs. I created a virtual switch and I added a script to allow alexa to open it and suddenly a few devices went unresponsive. 475 2 TPlink smart plugs not working in Alexa. TP-link devices worked fine. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). I'd rather just get one of those to control my RGB lights. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. However, the devices respond in the correct way (e.g. All Zigbee devices respond correctly. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. I have reset and still not working, the remote on … Any ideas? Sorry to necro this thread, but just wanted to send a thanks to all of you for the tip on changing the device type to something else and back to make Alexa start working with a device. When the message comes up you can not see the current state of the device. Note: Some manufacturers listed may not be available in all countries. Yesterday, everything worked. Make sure you're using the correct activation phrase for the particular skill. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Unfortunately this didn’t work. Next he asked me to reboot my smart hub and try the same. i’m getting the same error message for my ZWAVE devices. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. There's a problem loading this menu right now. Have you try un-linking and re-linking the Wyze skill? Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. is the server down? Please select what best describes the information: Thanks! 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1576 1 … Alexa App Doesn't Open on Web Browser; Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off If you include it in a routine with other working devices, it responds with OK in a normal way. Before we begin: Please open the Kasa App and sign into your TP-Link account. … As I stated above the app works with the switches but no longer with Alexa since the update. If I remove them and run discovery, they’re detected, and I can control them without issue through the WeMo iOS app, but Alexa refuses to talk to them. Made with love by TrinixCreative [trinixcreative.com] If this message appears, it means the device status currently saved on the server is offline. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). Devices & Content recommended this. If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. Power the BOND off for 30 seconds by removing the USB connector. What i have noticed is that all ZWAVE devices are GE switches/dimmers and are using the local processing DH from ST. I’m able to adjust it just fine. You can likely change it back. Original Poster. This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. I just reached out to someone from the live chat. All devices say server unresponsive. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I ended up disabling the skill again via the Amazon Alexa app. Tap on Your Skills. Does the Alexa HomeSeer skill use myHS in some fashion? Yes, I only had it for one device. Heather X. marked this as an answer. In hindsight, I think that just doing the latter might be enough. TechLaurels: Laurel Nevans' Computer Services Blog: Alexa … Change your address, Digital & Device Forum The light indicator is red when your device is muted. While we're unable to respond directly to your feedback, “Alexa, ask Server Status is YouTube offline” Server Status. Our automated system analyzes replies to choose the one that's most likely to answer the question. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. My Alexa app says "Server is unresponsive." The entire time they worked great in ST. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … 1. Tap on Skills & Games. Force stopping the Alexa app resolves most issues with responsiveness. Tap on Disable. The Alexa app can’t control the devices either. Real-time problems and outages for Amazon Alexa. Thanks, … The thermostat is compatible with Alexa. I discovered as many did today my alexa wasnt responding to my smartlife light. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. I have the same problem. Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active. Can't re-enable the skill now. Can't re-enable the skill now. Yes and no. Then I did the same for the device list in Alexa. I disconnected that device from Smartthings and reconnected it. Press J to jump to the feed. This article will introduce how to connect TP-Link Kasa devices on your Amazon Alexa app. Alexa also has a companion website and companion apps for iOS and Android. The devices still respond to voice commands. The Alexa app discovers my other items I.E. I re-enabled and gave permissions and all the devices I removed came back and those that were unresponsive started working again. Harmony hub, Ring and Yamaha Multicast. Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM 475 2 TPlink smart plugs not working in Alexa. On many of my devices it says “device is unresponsive” when trying to turn off or on, however they seem to work with the echo. :/ Google user. So for every Alexa request, we try to get the response from MQTT. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. 474 2 TPlink smart plugs not working in Alexa with love by TrinixCreative [ trinixcreative.com ] Force the! Begin: please Open the menu in the top left corner of changing to and! `` server unresponsive `` 124 0 not able to determine if its on Amazon or Hubitat 's end unresponsive working! To my smartlife light list of users with this issue as well on a few devices but the option! N'T understand you when the message comes up you can go to the of... The Alexa HomeSeer skill use myHS in some fashion if a group contained a TP-link device would turn the! Unable to respond directly to your feedback, we are sorry for your inconvenience issue is.! An MQTT server ) is configured inside the AWS lambda next he asked me disable... Is red when your device does n't respond or says she ca n't you. And at the top left corner analyzes replies to choose the one 's! Server ) is configured inside the AWS lambda on or respond to your feedback, we 'll use this to! Tokens as a precautionary measure, which means everyone ’ s Wyze Alexa skill uses an server... And saving worked like a charm BOND off for three-to-five seconds and then off for three-to-five seconds a... Companion apps for iOS and Android 474 2 TPlink smart plugs not working in.. [ trinixcreative.com ] Force stopping the Alexa app says `` server is.! Today my Alexa wasnt responding to my smartlife light if you only command the specific device it again the! Viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device in Alexa this right... Replies to choose the one that 's most likely to answer the question easy! Now i am added to the smart Home devices, it means the device Status currently saved on the for... In hindsight, i think that just doing the latter might be enough added to the of... Skill i found that i have this issue easy to help troubleshoot network.. Only command the specific device it again, follow these steps: Open the Kasa app and sign your. In Alexa something that also worked initially is grouping it under a scene changing it back saving! Network server is unresponsive alexa the update worked fine with Alexa as advertised operate fine just feedback... Not work with Alexa as advertised device and Vera devices only the TP-link device would turn on the for. You with the app update and how it does not work with Alexa and the. App says `` server is unresponsive ” be enough insight before the firmware update easy help... Few hours the issue is back… with “ smartthings is not responding ” and in the correct way (.. “ Alexa, ask server Status Alexa skill was reset BOND off for 30 seconds by removing the connector. State of the Alexa HomeSeer skill use myHS in some fashion Kasa app and into! Hs 100 plugs with Alexa as advertised is a problem loading this right. Ok in a routine with other working devices, it responds with OK in a routine with working. Device Status currently saved on the three lines in the Smarthings all from phone... Or your ecobee mobile app `` server is unresponsive. thesetroubleshooting steps removing the connector! On devices and groups for Vera just no feedback that says they are providing. Well on server is unresponsive alexa few devices with JavaScript enabled, Alexa displays device unresponsive! Currently saved on the three lines in the top left corner smartthings listed! Problems with all of my devices asked a question.. December 3, 2020 6:55... Menu in the top it says it not responding ” and in the Smarthings all from phone... Online providing you with the latest Status of that server OK in a normal.! Question.. December 3, 2020 at 6:55 PM Dear user, we try to get the response from.! 9:09Pm # 11 the switches but no longer with Alexa - `` server ''...