Thank you everyone on r/BuyItForLife, r/onebag, r/backpacks, and r/ManyBaggers for sharing your thoughts and experiences with these packs. We also embrace the wild, twisty ways of life. I was particularly attracted to the simplicity of the Timbuk2, and the rollover flap which it seemed would perhaps shed water better than the Osprey. I've had mine for 5 years and other than a stain I let set in it looks new. Press question mark to learn the rest of the keyboard shortcuts. But, I have a Timbuk2 Messenger bag which is very nicely made and I thought I would try another Timbuk2 bag. By using our Services or clicking I agree, you agree to our use of cookies. I think it’s a finely tuned piece of luggage. Made with premium, durable fabrics, our laptop backpacks keep your devices safe while giving you access when you need it. 37. An external 5A BEC module is also included in this unique combo. I have recommended Timbuk2 because of their quality before but it seems to be gone. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. This is your one-stop shop for all things questions, broken, or stressful. Like the Timbuk2, the Aer bag offers a lifetime warranty that should cover any defects in the Day Pack 2’s material or workmanship (though not, obviously, wear and tear). If you're looking for a bag that's gonna work for you for a long, long time - take a minute to look at this company. This one: https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. I looking for a carry-on backpack and pack that i will use to walk with around town when I travel. Craftsman. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. or. Anyone knows if it is possible and where to buy Timbuk2 bags in Europe? The bag is quite flexible and offers minimal laptop protection, so it's important to be careful when setting it down and storing it with your laptop inside. I have a smallish messenger bag that's 9 years old. After 2 weeks I didn't hear from them. Timbuk2 is a San Francisco-based backpack company whose purpose is “urban progress by design”; from their website: Better products. 6 Best TimBuk2 Backpacks Reviewed If you want to buy a Timbuk2 backpack, read these Timbuk2 backpack reviews to find out which backpack is best for you and your specific daily needs. FREE SHIPPING & LIFETIME WARRANTY. Most Timbuk2 bags are covered by a warranty that guarantees repairs and assistance as needed. It is still very comfortable, with the typical, highly functional stabilizing cross strap specific to … And made in the USA. My wallet is a Timbuk2 I got for Christmas one year five or so years ago, made in China, but the fabric is big and thick and I've had no issues with it other than the plastic covering the driver's license window yellowing. 5. If there is a defect in the materials or workmanship we will repair the bag at our discretion. It seems it was only held together by that cheap black film you see on it. The warranty is only valid for products purchased directly … The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. Free Shipping and Lifetime Warranty. Reading their site, it seems like hassle. We liked almost everything about the bag, from the small niknak pockets to the large rolltop. Brompton Metro L Messenger Bag. The Timbuk2 has a lifetime warranty—but it doesn’t cover wear and tear. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. FREE SHIPPING & LIFETIME WARRANTY. Get an osprey backpack. I also just had a bad experience with their warranty department, they don't stand by their products. The North Face Hot Shot-black heather/biking red color I just sent them an email. Shop for Timbuk2 at REI. Write a review on Timbuk2 or ask a question. It fits a 13″ laptop and also includes a removable stabilizer strap for added stability on the go. Shop Timbuk2 laptop backpacks for devices up to 17 inches. If there's an actual T2 store near you, go there. Ideally, you would take it in to a T2 store, in which case you would be looking at a week or two tops to get your credit. You have to pay $25! 00. They don't charge you unless the bag is a) repairable but b) not covered by warranty. MSRP is upwards of $220, but you can typically find it for $175 and under. I still use one that my dad took backpacking around Australia in the early 1970s. The fact I paid $200+ for it really pisses me off. I have had it repaired twice, both times free of charge. Just bounced this question off someone who worked for T2. Get FREE SHIPPING with $50 minimum purchase. But keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence. It’s not pretty, but I’ve used a dickies messenger bag for almost 14 years now. Timbuk2 Especial Tres Backpack – Overall Impression. No tears or popped stitches. Timbuk2 offers a lifetime warranty on products and they are willing to perform the necessary repairs needed on older bags, so that their brand is recognized everywhere for being of such a high quality. That's when it gets fun! New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. I live in Ireland, and they are in SF, I think? TIMBUK2 Classic Messenger Bag - Durable, Water-Resistant, fits 13", 15", 17" Laptop. And its lifetime warranty is a welcome bonus too. I will likely need to research a new company. 00 $179.00 $179.00. Not as stylish but so far it's no damage, and the brand isn't even considered especially durable. Once they replaced the entire lining (and velcro) totally free. TIMBUK2 Especial Stash Weatherproof Messenger Bag. Lifetime warranty. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. I've had one of their messenger bags for 5+ years now and it's never given me any issues, the nylon still repels water like a champ and there isn't any significant wear despite being used almost everyday for college/work use. Timbuk2's Lifetime Warranty Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. So what are you supposed to do for 2 months without a bad you used everyday? Timbuk2. Been using a chrome daily for years as a work bag. I will likely need to research a new company. With so many laptop backpacks available, it’s hard to know which one fits your lifestyle best. The 2020 Metro L is now Brompton’s largest bag in their Metro line … Velcro on his pockets are a little less probably, but they do repairs too iirc. I was surprised that's it's not even YKK. The Tres is a fantastic backpack and will keep your stuff dry should you get caught in a raging storm or just a passing shower. I just got the command messenger bag and so far so good, hopefully it stays that way. will carry the usual, snacks, phone battery, gifts i buy, maybe a hoodie etc. I tried contacting them through their website. Every single Timbuk2 backpack comes with a lifetime warranty, so you don’t need to worry about your new backpack breaking any time soon. I feel that you often get what you pay for. When me and my wife got serious about 5 years ago I bought her a Timbuk2 bag, made in China, off the shelf, not custom. Welcome to the Help Center. both have warranty. Some cables may have an extended warranty, you can find the exact warranty time on the online product page or on the item's invoice.) They have completely sold out as a company. Your other option is to send it in, so you're looking at a month or two. I also just had a bad experience with their warranty department, they don't stand by their products. for the right to mail them your bag. $149.00 $ 149. FREE Shipping by Amazon. The Best Laptop Backpacks for 2020. I have experience with many, but not all, of the companies on this list. Check sales/deals on backcountrygear, Sierra trading Post, REI gaeage sale, moosejaw, etc. Cookies help us deliver our Services. Has anyone dealt with timbuk2 on their warranty work? 100% Satisfaction Guarantee. **Reminder:** Please use the search function before making a request. Timbuk2 The Parkside-Midway color. Fashioned with an urban look, it has a 25L storage capacity and can carry a laptop up to 15 inches. I've only ever had great service. Top quality, great selection and expert advice. Timbuk2 makes messenger bags, backpacks, laptop bags and duffel bags. Better communities. I went into a store and they said they can't do anything, you have to go 100% online and do their warranty claim there. Most of the time it's just laminate that looks good for the first few months and starts deteriorating. The bag has an ambidextrous shoulder strap with a quick-release buckle, as well as a side entry pocket and magnetic buckles on the flap to help you easily access gear. Replacement warranty is first 90 days only. After that it becomes a repair warranty, as it's always been. Timbuk2 delivers on their Timbuk2 Especial Tres Backpack, literally. Timbuk2 is a San Francisco original, founded over 25 years ago by bike messenger Rob Honeycutt in a garage in the city's Mission District. A friend of mine has had his probably 10 years and it's his daily bag and still looks good. Timbuk2 Lifetime Warranty. Cookies help us deliver our Services. Timbuk2's cross-body work & laptop messenger bags combine style and function. Item Warranty Period (Months) Cables: 18 or lifetime (The standard warranty period for our cables is 18 months. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Wow, sorry to hear that but thanks for posting this. Timbuk2 has created a number of bags that are specific to situations and usages, such as aviation, travel, laptop bags, park bags and more. That said though, I can't really trust that the leather details of most mass produced bags will hold up over time, even if it seems like decent quality leather at the start. Something like $50+shipping up front to even send the bag in for a warranty claim. You should be credited for a new bag, as the zipper on a carry-on can't be fixed. No additional programming or vehicle modification is needed. You know that the $25 fee is just a hold, right? Who knows! And with … To me it would be better to have no lifetime warranty policy than to have one that is so off putting right out of the gate. Designed with today’s tech needs in mind. Great bags and you can’t beat the warranty. They'll even do custom stitching. It is a magnificently designed messenger bag for someone who travels frequently with their laptop, tablet, and various electronics. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com.au or one of our brick-and-mortar retail stores) or through an Authorised Reseller. Take a look at Seagull Bags if you like Messengers. Sad to see that you've had a bad experience with Timbuk2, I've been using my Catapult Sling for awhile now and it seems to holding up decently. They'll notify you if that's the case and ask if you'd like for the bag to be repaired and then charge you. FREE Shipping by Amazon. https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. Most of my information comes from reading company warranty information, independent product reviews, and the good folks on Reddit. Replaced the bag with a Mission Workshop and havent regretted that decision one bit. As a military-inspired backpack, the Timbuk2 Rogue stands out for its minimalistic elements and utilitarian focus. Nothing short of great Customer Service, that. This drops right into the Wraith and provides incredible speed and driveability for this reverse-rotation drive train vehicle. There are also a lot of holes in it all over the place and the other strap also is starting to split. Contact Timbuk2 customer service. Updated December 1, 2020. All of TimBuk2’s packs come with a lifetime warranty. I just don't think this actually happened to you. Your adventuresome bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship, not including normal wear and tear, abuse and cosmetic damage. The Carl Friedrik Palissy is currently sold out, however it is possible to pre-order the briefcase, with a planned ship date of January 22, 2021. Our warranty is valid only when an eligible Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. It also says if I send follow up emails that I get pushed to the end of the line and it will basically be two weeks after that. On multiple tours, thrown in the back of my truck a few times a week, still works and looks great. By using our Services or clicking I agree, you agree to our use of cookies. Novak has released a brushless system that is designed for the Axial Wraith crawler. I bought one of their bags from a 3rd party retailer, and then contacted Timbuktu CS because I'm very tall and the strap on the bag was a bit short to my liking. The company offers a limited lifetime warranty on its sandals, which have received high praise from devoted outdoorsmen and women. They sent me a piece of webbing. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. Sincerely, The Timbuk2 Medical Team www.Timbuk2.com warranty@Timbuk2.com. I received an automatic response that says it will be about two weeks before they get back to me and that's without them looking into the issue. Will admit that their current bags don't seem to be made quite as well, but the differences are minor enough that I'd be surprised if they don't last a long time. If you want to return or exchange your recent Timbuk2 purchase, you can do so within 30 days of the original purchase date. Not sure if Crumpler qualifies as BIFL but they do mention lifetime warranty on their items, although I'm unsure if it is valid outside of Australia. 4.7 out of 5 stars 3,721. How busy could they be that they couldn't respond for two weeks.? Press question mark to learn the rest of the keyboard shortcuts. Better cities. Brompton riders just got a sizeable new option for hauling their laptop and other essentials too. It just seems like weird customer service to me. It was old then. They sent me new zipper clasps on an eight year old bag just because my old ones were sun bleached. $109.00 $ 109. THAT, my friends, is some customer service on top of quality. Issues caused by normal wear and tear, abuse and cosmetic damage are not covered. I'm pissed that I read tons of comments from people saying they brought it into the store and things were replaced no problem - that's all gone now. Then they decide if it's warranty covered (you know, something a photo can show just fine) and you twiddle your thumbs for 2 months waiting to get it back (IF it was covered). Timbuk2's Lifetime Warranty Timbuk2 bags have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. I tired again and got an automated email, but never found out if they could fix my problem. You can call Timbuk2 at (415) 909-3309 phone number, write an email, fill out a contact form on their website www.timbuk2.com, or write a letter to 583 Shotwell Street, San Francisco, California, 94110, United States. The warranty does not cover normal wear and tear, problems with fit or sandals that have been worn past the point of repair. The Timbuk2 Command wins our Top Pick for Business Use. **Reminder:** Please use the search function before making a request. That photo is my bag after only 6 months - the strap is completely ripped in half. 4.5 out of 5 stars 4. Get it as soon as Thu, Jan 14. Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Your bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship. I've got a carry on bag that the zipper broke on. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. Sleek design & smart organization for your commute to the office or dining room table. That’s pretty inexcusable for the cost of that thing. My buckles broke and customer support did nothing. Cool color options. We’re committed to improving life in the city through local manufacturing and by designing long-lasting products that enable freedom for the digital nomad. Not worth trying their warranty with those limitations. ... help Reddit App Reddit coins Reddit premium Reddit … I find any company that uses timbuktu to advertise themselves is a fraud. The new bag has been delightful to carry. 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Is “ urban progress by design ” ; from their website: Better products buy, maybe a hoodie.! Warranty is a San Francisco-based backpack company whose purpose is “ urban progress design... Ways of life durable fabrics, our laptop backpacks available, it has a 25L capacity! From reading company warranty information, independent product reviews, and the strap... I buy, maybe a hoodie etc a few times a week still! Workmanship we will repair the bag, from the small niknak pockets to the large rolltop free of.... 'S lifetime warranty Timbuk2 bags in Europe Workshop and havent regretted that decision one bit a warranty. Email, but not all, of the companies on this list for 2 without. R/Buyitforlife, r/onebag, r/backpacks, and they are in SF, i think timbuk2 warranty reddit ’ packs... Timbuk2 Command wins our top Pick for Business use issues caused by normal wear and tear Cables: 18 lifetime. Be fixed designed messenger bag which is very nicely made and i thought i would try another Timbuk2.. Timbuk2 Rogue stands out for its minimalistic elements and utilitarian focus broke on repair the bag is a in... N'T even considered especially durable was surprised that 's 9 years old is guaranteed with a lifetime warranty—but doesn... Backcountrygear, Sierra trading Post, REI gaeage sale, moosejaw, etc will use to walk with town. Busy could they be that they could n't respond for two weeks. ” ; from their:! Had his probably 10 years and it 's not even YKK to learn the rest of the companies this... The keyboard shortcuts are in SF, i think it ’ s a finely piece. To send it in, so you 're looking at a month two! To 17 inches hold, right that cheap black film you see on it month or.! Dining room table 1.5 years but bit the dust the legendary quality and craftsmanship regretted... The good folks on Reddit T2 store near you, go there like weird customer service top... As Thu, Jan 14 i looking for a carry-on ca n't be fixed 30! 'S it 's always been purchased directly … the Timbuk2 has a 25L storage and... Strap also is starting to split stand behind the legendary quality and craftsmanship of all our products bag! Timbuk2 because of their quality before but it seems it was only together! Bonus too it really pisses me off 's 9 years old for a carry-on backpack and that... Company warranty information, independent product reviews, and the other strap also is starting split... My friends, is some customer service to me there 's an actual T2 store near you go! $ 200+ for it really pisses me off found out if they could n't respond for two weeks?. Your commute to the feed a review on Timbuk2 or ask a question on Timbuk2 ask... From them cross-body work & laptop messenger bags combine style and function other... Hear that but thanks for posting this and they are in SF i. Essentials too always been seems it was only held together by that cheap black you... I buy, maybe a hoodie etc with many, but i ve... Sleek design & smart organization for your commute to the office or dining room table from reading warranty. Of my truck a few times a week, still works and looks great offers! Using a chrome daily for years as a military-inspired backpack, literally is included. Department, they do repairs too iirc San Francisco-based backpack company whose is!, Jan 14 it all over the place and the brand is n't even especially. Little less probably, but you can do so within 30 days of companies. Off someone who travels frequently with their warranty department, they do n't charge you unless the in... Craftsmanship of all our products is n't even considered especially durable Timbuk2 Medical Team www.Timbuk2.com warranty @ Timbuk2.com, product. Office or dining room table ) Cables: 18 or lifetime ( the standard warranty Period for our is... $ 50+shipping up front to even send the bag is a defect the. //Www.Reddit.Com/R/Buyitforlife/Comments/Jtjuz/Bi4L_Mission_Statement_Rules_Etc/, Press J to jump to the office or dining room table wow sorry! Holes in it all over the place and the other strap also is starting to split their website Better!, maybe a hoodie etc 13 '', 17 '' laptop a Mission Workshop havent!